NYC Medical Of Queens PC

• S

  Steph W

  4 years ago

  This is an extremely busy office; The waiting area has 15 seats and at least 3 ppl standing at all times. The patients as well as staff are primarily Spanish-speaking. The wait time was absurd and for that reason, I won’t be returning. I came in 10 min before my appointment. I waited for a total of 4 HOURS before being called. I asked the other patients when waiting if it was usually like this and she responded, yes that the doctor usually runs late. Staff does not wear masks. The rooms are unkempt with supplies across the examination beds, floors, and chairs alike. While I was literally getting my blood drawn from the nurse, 5 women came in to drop off their urine samples. No patient privacy which is not okay. It’s unfortunate that the office operates like this but the staff, nurses, and OB GYN doctor were extremely pleasant and through. From initial intake, consultation, examination, and blood work, it was a 40-min exam. I felt like the quality of screening made it me want to see the doctor again but not at this office. Luckily, my follow up appt will be at a different OB GYN medical office near Columbus Circle instead. A follow up appt was made without calling me to confirm the date/time. The office called me to say that I missed the appointment. Columbus Circle location office, staff, and visit is stellar. Would recommend there if you want to see the same doctor.

  Google review
• M

  Monica

  2 years ago

  I do not recommend this place at all. it’s an extremely long wait I went at 9:30 am and at 1:30 pm and I still waiting. They do not respect the time of the patient at all. In addition the front desk guy is giving you a bad attitude if you ask how long it’s taking. I went to asked him because he told me was one patient before and was an hour before and he was rude and he said. If you want come next Saturday ? I was like why you are so rude and disrespectful and he said go to sit in silence if you do not want me to be a real disrespectful “ vaya y siéntese tranquilita si no quiere que le falte al respeto “ this people is not professional. Never again!

  Google review
• R

  Rigzin Choedon

  10 months ago

  They have a first come first serve policy in a given time window. Showed up 2 minutes before the office opened and it took over 2 hours to see the doctor. All that wait and they sent the wrong prescription to the pharmacy. The pharmacy and I have been calling the clinic since 2/3/24 to send the correct prescription order but as of right now, it is still not fixed. Some days it is impossible to get through because the automated message keeps going on a loop or someone keeps picking up and hanging up the calls. This is an important prescription to maintain blood pressure. Will the clinic be responsible if this leads to serious health issues? UPDATE: Shariff was able to help resolve all the issues and is the only reason we have remained at this practice. Updating the review to 2 stars only because of him.

  Google review
• I

  INDHIRA MARTINEZ

  3 years ago

  I been looking for a doctor that can answer all my questions that I have so far. I can say how well and organize everyone was from the nurse up to the front desk that help me provide me with great service. I came in for a knee pain that i been having for the past months and i went into the clinic and they had a quick response on when i was able to see the provider. there was a small wait of 20minutes for me which i consider normal and I was satisfy how the doctor sent me to therapy and review my x-rays i couldnt be more happier with the office assistant and i cant wait to see their orthopedic with in the next couple days. THANKYOU NYC FOR MAKING JACKSON HEIGHTS BETTER AND BEING SO CLOSED TO US!!!!

  Google review
• A

  abisai caballero

  2 years ago

  Great place. I called this morning and explained my needs and they were able to see me the same day. The two ladies at the front desk were friendly and always open to answer my questions. The staff and nurses were also friendly. Definitely recommend.

  Google review

Reviews are aggregated from public sources and reflect individual patient experiences.