Loading profile…
1235 Pelham Pkwy N, Bronx, NY 10469, USA
Patient reviews
Melvalyn Quinones
It has taken me some time to write this review, but I feel it is important for people to know what happened, especially because we trust nursing homes with the lives of our loved ones. Last year, my mother was admitted to this facility for rehabilitation after suffering several strokes that left her unable to walk or speak. What she experienced there was neglectful, disrespectful, and ultimately contributed to her death less than 30 days after being discharged. Despite knowing she had a bedsore, staff only changed her diaper twice a day. She was given something to drink only when medications were passed out, leaving her dehydrated for long periods of time. She couldn’t speak to ask for water, and every time I visited, she cried from thirst and from not being cared for properly. Her bedsore became severely infected, and she passed away shortly after leaving this facility. The staffing level was clearly inadequate for the number of patients they accepted. Many staff members did not speak Spanish, yet they accepted Spanish-speaking patients and even told them to “speak English.” I personally witnessed nurses being rude to patients—making comments like “you want to die?” when someone didn’t want to take a medication, or complaining that they “don’t get paid enough” to do their jobs. If someone dislikes their job that much, they should not be working with vulnerable people. One staff member in particular, Daisy (if that is her name), was consistently unkind and unprofessional. She would even tell Spanish-speaking patients not to speak Spanish. My mother, who could no longer speak, was completely defenseless in this environment. I visited every day and personally washed and changed her because staff wouldn’t do it when I wasn’t there. Her roommate told me that my mother cried all night and that the nurse would simply close the door instead of helping her. My mother was only 65—a retired special education teacher—deserving of dignity and proper care. Instead, she was treated with neglect and disrespect. This place repeatedly said they had “too many patients” to focus on one person. That alone speaks volumes. Please do your research before placing your loved one here, especially if they are Hispanic or have limited ability to communicate. Many of the workers clearly do not want to be there, and they are not shy about saying so. This facility failed my mother, and it is heartbreaking to know how differently things could have been if she had received basic, compassionate care.
Christina Barbie Lugo
It’s been 6 hours of calling the floors extension (nonstop) just to speak to my mother under the care of morris park nursing facility. The staff only answered three times and would hang up. A fourth time a staff answered and stated they don’t have enough staff to bring the phone to my mother in a room on that same floor. It’s been so frustrating for me. I am so extremely sad and is mostly regretful for putting my mother in the care of this facility which is short handed and lack empathy for assistance of communication between loved ones.
Alice Matos
As soon as we arrived, the attendants took good care of my family member, doing all that needed to be done including a shower. They were also very friendly.
Wanda M-R
I have been here for 5 days now… And I’m not happy here… The nurses and the ails are very good and kind… They try to help you in any way they can… Day time is better… The food not so good… I let them know I can’t eat seafood and that’s what they were giving me !! I can’t eat spicy food and for a few days I was given spicy food… I’m going to stay here a little longer and if it doesn’t change I’ll be putting a transfer soon… God Bless Wanda
Olivia S.
Morris Park Rehab and Nursing is Very Clean,, and Welcoming°°°The Staff was courteous and caring. I Watch them patiently feed my family member who is not able to feed herself!! She is in Good and Capable hands!!!!!
Reviews are aggregated from public sources and reflect individual patient experiences.
Services
Primary focus: General
Specialties
Location
1235 Pelham Pkwy N, Bronx, NY 10469, USA
Patient ratings
Be the first to rate this clinic
Recent ratings and comments from patients.
