Metro Community Health Center Bronx

• L

  Life With Nelly

  4 months ago

  My Name is Latrell. I am a RN. I have a lot of my individuals that recieve care at Metro. The best Dr. Is Dr. Nichols. So caring, professional and consistent. She knows each one of her clients. The psych department is very good. Dental and podiatry as well. Neurology is the worst. My client medications can hardly be refilled on time. Her appointment was abruptly changed and needs her meds so she wont have a break through seizure. I've tried to get the nursing department to no avail. This is very serious issue. Do not go there for neurology..

  Google review
• J

  Jessica Conti

  1 year ago

  I've been a patient here for one 5yrs and while I have had a few different psychiatrist and that's because things happen but it was always because they were leaving or retirement was calling lol lol lol..Now I have Dr. Kim and she is the BEST as we're a few others I had like Dr.Thakker and Ms.Dingle.. All the staff there are so nice and yes for a little while they had an issue with their phones and you were on hold for awhile sometimes but they had the problem fixed. I Thank them all for making my mental health issues easier to deal with.. THANK YOU Jessica Conti

  Google review
• H

  Harry Phillips

  3 years ago

  BEWARE!!!! All the one star reviews are not disgruntled patients. They are probably the most honest reviewsThis place is a nightmare. Went there twice and after my last visit I canceled all remaining appointments. The person doing my intake wrote down I have a heart condition that I don’t have. The psych I saw didn’t even know I was in her schedule so they rescheduled me to ANOTHER psych who not only didn’t know I was coming but also tried to throw out a diagnosis that I’ve had from THREE DIFFERENT DOCTORS and tried to diagnose me with something else having never met me and taking maybe 2 min to review my intake file. She refused to refill a medication for me that I need to function in my day to day life and instead tried to put me on a completely different medication used to treat a completely different thing. She said she would give me a call back the next day with her final decision and never did. Not only was I left without my medication I didn’t even get the medication that she tried to put me on. These people do not care about helping you. I was left paying for two specialist appointments that didn’t do anything for me but take my money. I saw another review that said the psych talked to them like they were a child. I was also talked to like a child. Honestly, it was a traumatic experience

  Google review
• K

  Kel'lee Banks

  3 months ago

  Representative called me was extremely nasty and hostile on 4/9 on 4:55 pm

  Google review
• S

  Suley Vega

  2 years ago

  6 MONTHS AFTER THIS REVIEW YOU WRITE A COMMENT FOR ME TO SEND YOU AN EMAIL FOR YOU TO WORK ON THE PROBLEM. BELOW IS THE PROBLEM WHY WOULD I HAVE TO EMAIL YOU WHEN BELOW I WROTE THE ISSUES. IF YOU REALLY WANT TO FIX IT YOU WOULD WITHOUT ME SENDING YOU AN EMAIL since covid hit and they went to video appointments. They schedule you for an appointment without asking if that is ok with you. You won't find out about you appointment until the day before. To make matters worse the physc cancels appointments and doesn't make sure the patients have medication until the next appointment. Let's talk about the dental department. My daughter had a 4pm appointment. The call me the same day to tell me I need to bring my daughter earlier because the dentist is leaving early. I couldn't instead of rescheduling me I was told to call and make an appointment. Has anyone tried calling this clinic. You get root after robot and no human to answer the phones

  Google review

Reviews are aggregated from public sources and reflect individual patient experiences.