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801 W 190th St, New York, NY 10040, USA
Patient reviews
Lizzie Berne DeGear
Our 90-year old elder has been in and out of hospital and rehab since falling and breaking her hip. Of all the places, Fort Tryon was BY FAR the best care she received. The physical therapy/occupational therapy team was excellent, the nursing team knew just how to handle her various needs, the social work team genuinely cared about her post-discharge care plan. The facility is clean and well cared for and, more important to us than the look of the place, there is a warm, friendly, neighborhood feel to the place. We’re grateful.
ruester jones
TIME FOR A REAL REVIEW! This is a review to really help someone who has to make a decision on where to place a loved one for care. I was face with a decision that had to be made quickly for short term care for my father and mistakenly chose this facility due to the pictures and reviews. The social worker told me to be careful of 5 star reviews because they were not all true and she was correct. This facility isn't all bad for short term but it's very dated and the food is terrible. I made sure to try and bring food for my father while he was rehabilitating. The place was literally under construction and the big outdoor pool area on the website was non existent. Some of the staff was attentive but I feel for the price they charge the elderly..it should at least provide a more quality meal. The phones in the room don't even work. I had to leave a cell phone for my father just to check on him. True advertising and quality of food should be the start of fixing the many issues with this facility. Sad part is with my current knowledge of nursing homes...it seems most are like this. Especially medicaid facilities. Do your best to go see the facility in person before you decide to place a loved on there. Make a decision because it's like the lesser of the two evils with these places. Proof in the pictures.
Mrs. M V-M
There are very few competent employees at this facility. Most of the CNA’s are poorly trained and monitored… they humiliate and disrespect patients and their families. The worst part is that they get away with it! Not a big fan of the leadership of the facility. The only good things about this place are the seasoned receptionists, the ladies that work on the events, a few of the rehab therapists and about 4/5 nurses and less than a handful CNA’s. Most of the CNA’s refuse to clean patients, throw away their belongings and stay on their phones. The hygiene of this place is one step cleaner than a taco bell bathroom. You have been forewarned!
Mayra Morety
Not great. They are SEVERELY understaffed and getting answers takes forever. My husband was in this facility for over a month and they cleaned his room only twice. It’s disgusting. The mattress is bigger than the actual bed, making it slide down all the time. Food is TERRIBLE. My family and I brought my husband his three meals every single day because of how bad their food is. We heat our food up in the microwaves and for a few days all three of their microwaves were down. How?? The sink in the bathroom in his room was broken the day we got there. We told staff about four times. It was never fixed. Even the elevator floor tiles come off. This place is an actual joke. Also the fish tanks in the lobby look like they haven’t been cleaned for years. Truly don’t know how those fish are alive. The PT/OT team are the only saving grace here. There are a few staff on site that are amazing, but that’s it. I would not recommend bringing loved ones here. UPDATE: I’m updating since the center responded saying I should have talked to someone. When my husband was there I spoke to EVERYONE about these problems. I spoke to the social worker, the front desk, the nursing supervisor on his floor, the Nurse Manager, and the Executive Director Michael Karash. No one helped. Not once.
christina rodriguez
Absolutely impressed with Fort Tryon Center! The staff is caring, therapy sessions are thorough, and they have a glamorous array of activities & games. My friend Julio enjoys his time there immensely. Highly recommend!
Reviews are aggregated from public sources and reflect individual patient experiences.
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Primary focus: General
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Location
801 W 190th St, New York, NY 10040, USA
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