Footcare Now

• E

  Eddyx3 Ortega

  7 months ago

  I want to thank the Doctor and staff for such a pleasant experience. First time I go into a medical office and see the girls enthusiastic with positive energy. Very rare to see this now a days. The Doctor addressed my issue in a very professional way, actually took the time to explain in detail and was very honest with my options for treatment. A big shootout to the girls who are very kind and professional when rendering services. Nube a big thank you to you for helping out with my referral. Overall will recommend this podiatry clinic.

  Google review
• K

  Kevin Cabrera

  7 months ago

  Just wanted to take a minute to shout out this office. I recently started receiving my treatment here and they have made my experience a fast and effective one. I’ve had problems with my insurance at other offices and this is the only one who helped me call my insurance and get my treatment started. Lovely staff and I already see my results. Highly recommended.

  Google review
• C

  Copaneca

  8 months ago

  The front desk staff is in efficient! The follow up visit was riddled with mistakes, most important, the change in pharmacy. I asked if they knew we were using a new pharmacy. Both said yes, but when no meds were given, I had to return in person to ask them to verify what pharmacy it was sent to. They had sent it to the old pharmacy! Then, at a one week follow up, given I was working from home and had a meeting, we went in early to see if we could be seen sooner. I politely asked the front desk lady if she could help us be seen first given my predicament. She went into a moralistic spiel that there was someone in front of me, that I had to respect other people's times, that I had to wait my turn, and the doctor wasn't even in the office. I was asking for a favor, not a lesson on ethics and morality. Then, she wouldn't stop discussing it, when we were called in, since no other patient had showed up on time. She leads my mother into the room, spoke to her in informal Spanish. I asked to speak to her in formal Spanish, since my mother was an elderly person who deserved respect, not her friend. She was argumentative and then said to my mother "I pity you with what you have to live with". The provider was made aware this office does not deserve our business given the lack of respect. Even the call center is unhelpful. When I called to speak to the front desk when they erroneously sent scripts to wrong pharmacy, the person said it was 5pm, so it wa closed and no one would pick up. I explained they still had patients in the office waiting, but he refused to call and only sent email. Ridiculous office. This is supposed to be a patient-focused business, but deterring patients from proper care is what they do.

  Google review
• J

  Jenny P

  6 months ago

  The doctor and medical staff were amiable and kept me at ease during a minor procedure. They answered my questions and were helpful. The only downside is that this location ay 91st St does not have an elevator! I know it's not their fault but hopefully in the future they'll get one so people who get foot surgery don't have to climb so many stairs.

  Google review
• M

  Maria Encalada

  7 months ago

  Thanks to the service recieved, the doctor explained everything to me, Im seeing the results i expected. Thanks to the girls for their help and profesionalism, both of them are very kind and helpful. Great teamwork.

  Google review

Reviews are aggregated from public sources and reflect individual patient experiences.